Frequently Asked Questions

Here we answer common questions asked by our customers. If you don’t find the answer you’re looking for please contact us for call on 02 8188 3994.

What types of pests do you treat in Sydney?

We treat a wide range of pests including ants, bed bugs, cockroaches, fleas, rats and mice, spiders, termites, and more. We can assess any pest issue you may face and create a customised treatment solution.

How much does your pest control cost?

Our prices for a lowset 3 bedroom house are $240. Please contact us for a customised quote based on your specific needs.

How do I know if I have a pest problem?

Signs that indicate a pest problem include seeing the actual pests (alive or dead), noticing their droppings or tracks, hearing odd sounds (scratching or scurrying), finding evidence of damage they cause (like chewed wood), or identifying nests and breeding areas.

Are your pest control treatments safe for my family and pets?

Yes. Our treatment is specifically designed to be eco-friendly and safe for both humans and pets. We prioritise using non-toxic methods whenever possible to minimize any harm while providing effective results.

Do you offer eco-friendly pest control options?

Absolutely! We are committed to providing environmentally responsible solutions by using non-toxic products and methods whenever possible while still ensuring the most effective eradication of pests.

What kind of products do you use?

We use environmentally friendly products from reputable manufacturers. The chemicals are carefully selected based on their effectiveness against target pests while also minimising risk to human health and the environment.

Do I need to prepare my home before a pest control treatment?

Some preparation may be needed depending on the specific treatment being applied. Our friendly customer service staff will provide clear instructions on what steps to follow when scheduling an appointment.

Can I stay in my home during a treatment?

In most cases, yes – you can remain in your home during our treatment process. However, depending on the products used, our technicians may advise you to leave specific areas temporarily.

How often do I need to schedule pest control treatments?

The frequency of treatments depends on the type of pests and the severity of infestation. Generally, an annual or bi-annual inspection is recommended for most properties. Our technicians can evaluate your situation and recommend a service schedule that best meets your needs.

How long does it take?

The length of time required for treatment depends on the specific pest problem and the scope of infestation. In general, most treatments can be completed within a 1-2 hours. However, severe infestations may require multiple visits.

Do you offer any guarantees for your services?

Yes, we stand by our work and offer warranties for many of our pest control treatments. Our primary goal is to ensure your complete satisfaction with our services.

How long is your warranty?

Our warranties vary depending on the pest control treatment, but we typically offer standard 6 months or annual warranties for most services.

Can pests return after a treatment has been done?

While our treatments are designed for successful long-term results, factors such as changes in weather conditions or structural damages may create opportunities for pests to re-enter your property. Regular inspections & maintenance can help prevent future infestations.

What is the process for booking a pest treatment?

Simply reach out to us via phone, email or through our website. Our friendly team will gather information about your pest problem and schedule an appointment at a time that works best for you.

What should I do if I see pests after a treatment?

It is common to see pest activity after we treat your propertry. This is called the flushing effect. They might become more visible temporarily as they’re being affected by our solutions. That’s why we recommend to wait atleast 2-3 weeks after treatment to experience the full effect. However, if you still notice significant pest activity a few weeks after treatment, feel free to contact us and we’ll be happy to evaluate your situation and provide any necessary follow-up treatments.

Will I see dead pests after treatment?

Depending on the type of treatment, you may see some dead pests after our service. This is a normal and expected outcome as the treatment takes effect.

How do you determine the severity of a pest infestation?

Our expert technicians assess the severity of an infestations during their initial inspection. They will look for signs like damage caused by pests, presence of nests or breeding sites, number of observed pests, and other factors that might indicate severity.

How can I prevent pests from returning after treatment?

Great question! They say prevention is better than cure right? This is also true in the pest control industry. To keep pest activity to a minimum, we recommend the following:

  • Sealing entry points into your property
  • Maintaining cleanliness in food preparation and storage areas
  • Eliminating sources of standing water
  • Regularly inspecting your property for signs of infestations.

Can you provide pest control services for commercial properties?

Yes, we offer comprehensive commercial pest control services tailored to meet the specific needs and requirements of various industries such as restaurants, hotels, offices, primary schools, child care centres, food manufacturing facilities among others.

Can pests cause health problems?

Yes, pests can cause various health problems. Cockroaches may spread bacteria like Salmonella and E. coli, while rodents transmit diseases such as Hantavirus and Leptospirosis. Mosquitoes can carry viruses like Dengue and Zika, and fleas and ticks are known for causing skin irritations and transmitting diseases such as Bartonella, Murine Typhus, Lyme Disease, or Rocky Mountain Spotted Fever.

What kind of damage can pests cause to my property?

Different pests can cause various types of damages such as termites destroying wood structures, rats chewing through wires or insulation materials, ants undermining foundation integrity. Just to name a few. Proper pest control is vital in preventing costly damages to your property.

How do I know if a pest control company is reputable?

A reputable pest control company should have licensed and insured technicians, positive customer reviews or testimonials; they should also provide warranties on their treatments; have transparent pricing structures; be knowledgeable about local procedures/regulations – among other factors that indicate professionalism & high service standards.

Can I try to eliminate pests on my own?

While DIY methods may work for minor infestations, professional pest control is typically more effective for tackling serious issues. A skilled technician can identify the source of an infestation and apply appropriate treatments while minimizing risks associated with using over-the-counter pesticides.

Will I need to leave my home during a termite treatment?

Some termite treatments may require temporary relocation as the treatment takes place. However, this depends on the severity of infestation & specific techniques applied during treatment.

Can weather conditions impact the effectiveness of pest control treatments?

Some weather factors like rain or extreme temperatures might have an impact on certain treatments. Our experienced technicians will consider these factors when implementing tailored solutions and determine the best course of action.

How often do I need to book a pest treatment session?

The frequency depends on various factors such as type of pests, infestation severity & risk levels. Generally, annual or bi-annual inspections are recommended for most properties.

Do you offer emergency pest control services?

We aim to respond promptly to emergency situations depending on availability & appointment bookings at the time.

What methods does your company use for pest control?

Our company utilises eco-friendly & proven methods. This can include baits/traps, residual sprays insect growth regulators or heat treatments among several others depending on specific situations.

What is your cancellation policy?

We understand that sometimes changes are necessary. We will do our best to accommodate any changes or cancellations. We do not like to charge for cancellations so as a courtesy we ask for you to give us atleast 48 hours notice.

How do I book a service appointment?

To schedule a visit, simply give us a call or visit our website to submit an online request. Our friendly team will work with you to find an appointment that suits your schedule.

How quickly can you schedule a treatment?

We strive to respond as promptly as possible to our clients’ needs. Depending on availability, most appointments can be scheduled within 24-48 hours of your initial contact.

What kind of payment options do you accept?

We accept various payment options including cash, credit cards, debit cards, and bank transfers.

Are your technicians licensed?

Yes, all of our pest technicians are fully licensed by NSW Health.

Are you insured?

Yes. We are insured by Rapid Solutions for General Liabiity for $20,000,000 and Professional Idemnity for $500,000.

Do you offer any discounts or promotions for pest control services?

We occasionally offer special promotions or discounts for our valued customers. Please contact us or visit our Google or Facebook page for the latest offers and deals.

What hours are you open?

Our regular business hours are Monday to Friday, from 9 AM to 5.50 PM. However, please contact us for any specific inquiries about availability outside of these hours.

Do you offer emergency services?

We understand that some pest situations require urgent attention, especially for commercial properties. We strive to accommodate emergency requests as efficiently as possible. Please give us a call so we can assess your situation and do our best to address your needs promptly.

Are you open on weekends?

Although our standard operating hours are during the weekdays, we do schedule jobs on Saturdays from 7am to 5pm, hwoever our office is only open until 12pm. We may be able to arrange weekend appointments depending on technician availability and scheduling. Please contact us to inquire about weekend service options.

What areas do you provide pest control services within Sydney?

We serve the entire Sydney region along with surrounding areas.

How can I contact Green Pest Control Sydney?

It’s easy to get in touch!

Have more questions?

Please let us know as our frinedly team would be happy to answer them for you.

Phone us on 02 8188 3994.